Privacy Policy
Diabetacare values the privacy of all of our users. We realise the need to respect and protect your privacy and the security of the information you share with us. This privacy policy is intended to inform you about how your personally identifiable information (“PII”) and other information is collected on hmcluk.com/diabetacare and used by us in operating the Website. This privacy policy applies only to information collected online through the site and does not apply to the practices of companies that Diabetacare does not own or control. Please note that we supply content to other Websites who promote our products. You will always know when Diabetacare is collecting your information, as our privacy policy will be linked from that page. This information is not shared with any third party Web Sites. Should any questions arise about this Policy or our data collection, use or disclosure practices, please contact us using the information provided at the end of this Policy.How our site works
Diabetacare offers visitors the opportunity to browse the Website and use certain features on the Website. By using the Website, you consent to the collection and use of your PII by Diabetacare as described herein. We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.How we collect and use your Personally Identifiable Information
Diabetacare does not require you to provide us with any PII in order to use the Website. Unless you provide PII to us through the Website, we will not collect any PII from you. However, in order to sign-up for newsletters, qualify for offers from marketing partners, participate in certain features like message boards and other chat features, you will need to provide certain PII to us (for example; your name, physical address, email address, date of birth, personal health information). We use this data to tailor your site experience, display relevant content, and display the content according to your preferences. Diabetacare also tracks and collects aggregate behavioural information regarding how visitors use our Website, the areas of our Website that are visited, geo-location, browser operating system, domain names, access times and referring web site addresses. This information is used for analyzing the use of our resources, troubleshooting problems, preventing fraud, and improving our services. We may use information collected in numerous ways, including but not limited to:- Targeted and relevant advertising
- Providing personalized information via electronic delivery and/or postal mail
- Providing general and administrative information about membership
- Feedback on editorial, marketing, and promotional purposes
- Targeting advertising messages to visitors using Diabetacare third party technology partners once visitors leave hmcluk.com/diabetacare
- To inform you of other services or Websites available from Diabetacare or its affiliates
- Providing contact information to Diabetacare marketing partners that you have explicitly authorized us to share your information with, and whose offers you have elected to receive via electronic delivery, telemarketing and direct mail
- Contacting visitors about account status and changes to the Terms and Conditions, Privacy Statement, Terms of Use and other policies and agreements
Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews on our Website, which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.Advertising
We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may contact us using the email provided in our CONTACT section.Legal Disclosure
We will also release your PII to third parties if we believe the release of such information is necessary (i) to comply with the law (e.g. a legal process or a statutory authorization), (ii) to protect or enforce our rights, or (iii) as part of a reorganization, consolidation, merger, or transfer of substantially all of the assets of Diabetacare.Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing us (refer CONTACT section below)Cookies and other tracking technologies
We also may collect anonymous and aggregate information from you about your preferences in navigating the Website by using cookies, action tags, and other methods. Cookies are small text files that identify your computer. We may use cookies to, among other things, monitor Website usage, customize Website features, and identify your computer’s operating system and browser, and complete transactions. An action tag is a small, graphic image on a webpage that is designed to allow a Website owner or a third party to monitor who is visiting a Website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Tags may be associated with cookie information. We may also use such non-PII for promotional purposes. If you do not want us to track such non-PII about you, you can set your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to their presence. You can also adjust the settings in your browser to refuse all cookies. Please keep in mind that if you make such adjustments, you may not be able to use certain features of the Website.Security
We care about the safety and security of your PII. We use industry-standard technology to keep your personal information and information you have entered into our site as secure as possible. We have also put in place privacy protection control systems designed to ensure that your personal data remains safe and private. Please note that Diabetacare will never request your personal information by sending e-mails. We only collect such information on our Website. If you receive an e-mail solicitation purporting to be from us, please do not respond to it. Instead, please contact us immediately at contact@hmcluk.com/diabetacare.Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at contact@hmcluk.com/diabetacare. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.Children
Diabetacare does not knowingly collect PII from anyone under thirteen (13) years of age.Links to other Web Sites
Diabetacare may provide links to other Websites or resources of possible interest to you. Because we do not control unaffiliated Websites to which we provide links, the collection and use of your PII and other information by such Websites shall be subject to the policies and procedures of such Websites and not this privacy policy.Zoom Video conferencing Policy:
Updated: March 19th, 2019 Zoom Video Communications, Inc. (“Zoom”) is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively, “Products”). This policy covers the Zoom website zoom.us, mobile applications, and desktop clients and is applicable worldwide. This policy outlines our handling practices and how we collect and use the Personal Data you provide during your online and offline interactions with us. As used in this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, and other personally identifiable information. If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland. Zoom Video Communications, Inc. will be the Controller of your Personal Data that is provided, collected and/or processed pursuant to this Privacy Policy in order to, for example, respond to requests for information or service, conclude a business transaction, provision the service, or otherwise for Zoom’s business purposes. Zoom will be a Processor of data that is entered into the service when a Customer uses the Services (see “User-Generated Information”, below.). This policy may be updated from time to time for reasons such as operational practices or regulatory changes, so we recommend that you review our Privacy Policy when returning to our website. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. We may collect, either as Controller or Processor, the following categories of Personal Data about you when you use or otherwise interact with our Service:- Name
- Title
- Email address
- Home/work/mobile telephone number
- Postal or other physical address
- Credit/debit card information
- Facebook profile information (when you use Facebook to log-in to our Products or to create an account for our Products)
- IP addresses and other information collected passively, as further detailed in the “Passive Collection” section below
- Device identifiers, as further described in the “Mobile Application” section below
- Our servers automatically record certain information when you use the Service, including your IP address, operating system type and version, client version, IP addresses along the network path, and the MAC address of your internet connection (“Host Information”)
- We also automatically record information about your usage of the Service, including actions taken, date and time, frequency, duration, quantity, quality, network connectivity, and performance information related to logins, clicks, messages, contacts, content shared, calls, use of video and screen sharing, meetings, cloud recording, and other feature usage information (“Usage Information”)
- Other information you upload, provide, or create while using the Service (“User-Generated Information”), as further detailed in the “User Generated Information” section below
User-Generated Information
We collect and retain, generally as a Processor and in order to provide the Services, Personal Data and other information you upload, provide, or create while using the Service (“User-Generated Information”), including information related to:- Meetings: Meeting title, invitation content, participants, meeting link, date, time and duration. We collect activity recorded in the meeting (such as joining or leaving), including activity related to third-party integrations, together with the date, time, person engaged in the activity, and other participants in the meeting with the date, time, duration, and quality ratings that you provide. We route audio and video call content and screen sharing content between call participants, but we do not retain or store the content unless cloud recording is used.
- Messages: Message content, sender and recipients, date, time, and read receipts. Content shared: Files and file names, sizes, and types
- Whiteboards: Whiteboard content, snapshots, and background images
- Status: Status information, for example about whether and when you are active, out of office, or have turned on Busy. You can choose whether or not to share status information with other users.